Elton Tiong
Dear saints,
I have the Android version 2.0.1 , installed on a Google Pixel tablet, Android 14 , kernel 5.10.198-android13-4-00050-g12f3388846c3-ab11920634
#1 Mon Jun 3 20:51:42 UTC 2024.
The app was working until these 2 days. When open the app, the wheel spins for a while and then could not load. Nothing works on the screen, all buttons are dead.
I tried restarting the tablet, clear the app's cache, force stop and open again. All to no avail.
I don't want to lose my progress so I did not uninstall and reinstall the app.
Please help. Much grace!
DC
Elton Tiong we're sorry to hear this. Did you by any chance Export your Overall Progress recently? Or have turned on automated backup (from More)? If so you can Import that .csv file when you reinstall to restore your Overall Progress (but will need to remake your schedule(s)).
DC
complete
DC
David Bates can you confirm which version/build this is? And do you by any chance remember the version/build you updated FROM? In any case you may need to Export your progress, uninstall/reinstall, then Import back your progress. Note that you will need to remake your schedules but this should address the issue. Sorry for the inconvenience this is causing.