Dashboard will not load | Voters

Dashboard will not load

complete

Grace Yovita

The dashboard only shows the total messages read and won't show my reading schedule, I cannot access the offline in-app reading. I tried removing and re-installing the app in both my iphone and ipad, and both are not working.

October 1, 2024

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Grace Yovita could you please let us know the version/build you are using? You can find it at the bottom of the More page. Also, what device/OS are you using and did you update the app recently? Thank you!

DC
Hi, I am also experiencing this problem. Version: 2.0.1 / Build: 3702
I also found that when reopening the app from scratch, after spamming the more button, I am able to temporarily get into the settings page in order to try and export my data (so I can reinstall) and I am barely able (maybe 10% of the time) to select export my data, and upon granting permission to access my 500LS folder, nothing happens. The page then switches back to the one seen by OP. I am using Android, Pixel 3. Last updated 5 June 2024. I would really like to export my data, as I have seen in old posts that reinstalling basically solves this issue. 
Thanks!

AD we are sorry to hear that you are also having this issue. We are actually really close to releasing the next version which should fix this issue. However, there is still a risk that you can lose your progress. If you do not want to wait for the official release, you can join the internal testing using this link: https://play.google.com/apps/internaltest/4701575867127778205