Blank screen when I go to read
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DC
complete
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Loh Ka Yee Elizabeth
I see. No problem, thanks for your explanation and assistance.
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Loh Ka Yee Elizabeth
I installed the Beta version when it was released in March. It runs smoothly so far, though typos were found (e.g., words are merged) as I had reported earlier.
Yesterday afternoon, I logged in, as usual, and clicked the "Start Reading" button. Instead of going to my daily reading portion, it showed the messages that I achieved the "5, 10 and 25 milestones badges". I clicked one after one. Then, it returned to the front page; I clicked the "Start Reading" button again, and nothing could be seen but the "black screen" and the message "Msg. 0, p. 0" (please refer to the screen capture that I submitted yesterday).
Thanks very much for your kind attention.
DC
Loh Ka Yee Elizabeth thanks for the explanation. This is a known issue with upgrading from v2 beta to a later v2 beta. Unfortunately you need to uninstall and reinstall. You can export and import your overall progress but would need to remake your schedule. Sorry for the inconvenience and thank you for testing the beta. The official version is being launched.
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Loh Ka Yee Elizabeth
Thanks for your swift response. Please read the attachment.
DC
Loh Ka Yee Elizabeth can you tell us which version/build you were using BEFORE upgrading to this current build? Also, what steps did you take to get to this error? The more details the better so we can debug this. Finally, did you uninstall then reinstall to see if it works? Thank you!
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Loh Ka Yee Elizabeth
I can't read my life study today, after it showed the 3 badges I've got.
DC
Loh Ka Yee Elizabeth can you tell us the version and build? It's at the bottom of the More page. Thanks!
DC
in progress
DC
complete
DC
Tami Brodnik Isolina Aragon, this is unfortunately a known issue with v1.4. We are very close to releasing version 2, which would fix this issue. Please stay tuned. Thanks!
Isolina Aragon
This has happened to me
T
Tami Brodnik
1.4. 1556
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